Microsoft 365 Administrator
Listing reference: manco_000407
Listing status: Under Review
Apply by: 5 October 2023
Position summary
Industry: Education & Training
Job category: Others: Education and Training
Location: Durban
Contract: Fixed Term Contract
EE position: Yes
Introduction
MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Microsoft 365 Administrator - DBN
Job description
CORE FUNCTIONS INCLUDE:
· M365 and Azure tenant management and administration.
· Manages and Administers compliance policies, configuration profiles and device enrollment.
· Manages security and compliance features, such as security baselines, device compliance, conditional access for users, devices and endpoints.
· Manage Microsoft 365 security administration in collaboration with the information security team.
· Serve as the Microsoft Outlook administrator.
· Serve as Office 365 SharePoint administrator.
· Serve as Microsoft Intune administrator.
· Serve as Microsoft 365 Teams administrator.
· Manage and monitor Office 365 services and support.
· Administer and support Office 365, Azure and Exchange policies.
· Technical Lead in training and adoption of Office 365 services across the organization.
· Technical user support for incidents escalated from the helpdesk and resolve system and application issues.
· Maintain and secure the system through proper configuration and system access monitoring.
· Assist with the migration of data into the Office 365 cloud platform and Office 365 SharePoint.
· Troubleshoot and resolve issues with user access to cloud services.
· Monitor and communicate to stakeholders the performance of the services.
· Assist with the creation of policies around the proper use of Office 365 services and support.
· Administer and support system backup and disaster recovery processes.
· Maintain inventory of equipment and software licenses.
· Ensure compliance with license agreements.
· Identify, research, recommend, and implement Microsoft 365 solutions and applications.
· Stay current on Microsoft 365 changes, updates, and new releases.
· Assist the IT team with job related issues.
· Perform other duties as assigned by supervisor or leadership.
· Reporting
Minimum requirements
QUALIFICATION:
· Bachelor’s degree or diploma in information technology.
· Microsoft 365 Administrator certification.
· Other IT related or Microsoft certifications a plus.
EXPERIENCE:
· At least 3 years’ experience in Information Technologies, or other related areas with experience supporting Microsoft 365 applications.
· Demonstrable experience in successfully supporting Microsoft 365 products.
JOB RELATED KNOWLEDGE AND SKILLS
· Office 365 administration experience
· Experience with Azure AD and Exchange
· Office 365 SharePoint Administrator experience
· Other Microsoft related or equivalent experience.
· Knowledge of Active Directory, Azure AD, Conditional Policies, M365 Roles and Permissions.
Competencies and Skills:
· Excellent interpersonal, oral and written communication skills
· Proficient knowledge of Windows operating systems
ADDITIONAL REQUIREMENTS:
· Overtime and weekend work may be required.
· This role is based in Durban, KwaZulu Natal
