1. CORE PURPOSE

   The Doctoral Research Administrator plays a key administrative role in advancing MANCOSA’s doctoral research programme support service, with an equal focus on:

   1.   Supporting the doctoral students' research assessment, progress and throughput.
   2.   Compliance support across the doctoral research lifecycle, and
   3.   Supporting the DBA Administrator, Student Support Administrator, DBA Programme Coordinators, M-HREC administrator, and Senior Research Associates.

   The incumbent will contribute to providing end-to-end administrative and compliance support across the doctoral research lifecycle. The administrator will oversee and control the:

   •        student project progress report tracking,
   •        supervisor onboarding, contracts, and database maintenance,
   •             supervision progress tracking,
   •        examination process and tracking,
   •        ratification process,
   •        doctoral thesis archiving,
   •        doctoral research portal and data filing,
   •        monthly dashboard reporting,
   •        ensuring on-time, accurate, and report-ready processes for an excellent student experience.

    

   CORE FUNCTIONS

    

   • General Administration, including student support and supervisor onboarding.
   • Project progress reports for doctoral students.
   • Doctoral examinations.
   • Quality assurance compliance.

QUALIFICATION(S)

·        Postgraduate degree.

·        Master's degree is an added advantage. 

·        Preferably: Specialisation in business, administration, management, or in cognate fields.

EXPERIENCE

·        2 years of administrative experience.

·        Higher education research experience is advantageous.

·        Working with master's and doctoral students is advantageous.

SKILLS AND COMPETENCIES

·        Excellent written and verbal communication skills.

·        Proficiency in digital admin tools and MS Office proficiency (Word, Excel, PowerPoint, Outlook).

·        Handle difficult postgraduate student cases.

·        Honesty and integrity.

·        Willingness to work weekends

·        Attention to detail.

·        Ability to work under pressure.

·        Conflict resolution skills.

·        Collaborative mindset in a diverse workplace.

·        Project management skills.

ADDITIONAL RECOMMENDATIONS:

·        Must be able to work during weekends when requested. 

·        Must be capable of working with visual and auditory input.