Research Department: Student Support Administrator

Listing reference: manco_000550
Listing status: Online
Apply by: 6 June 2024
Position summary
Industry: Education & Training
Job category: Others: Education and Training
Location: Kwazulu Natal
Contract: Fixed Term Contract
EE position: Yes
MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate Education qualifications, has the following vacancy available: Research Department: Student Support Administrator
Job description

To facilitate administrative duties for the Doctoral Research Office within the Research Directorate 
Core Functions 
General Administration which includes but is not limited to:
  •  Student Support and consultation
  • Minute taking 
  • Record keeping and tracking (manual and digital)
  • Data storage and analysis
  • Communication with key stakeholders
Key Attributes
  • Checking student's registration status on the Management Information System (MIS) to ensure that student is currently registered 
  • Capture topic details onto excel database and the MIS
  • Regularly communicate with students and supervisors regarding progress and pastoral care and track accordingly on the MIS. 
  • Minute taking 
  • Must possess strong organisational skills and ability to multi-task
  • Must possess excellent inter-personal skills
  • Must possess intermediate or advanced digital literacy skills
  • Be enthusiastic and build a positive institutional culture
  • Must be flexible and resourceful
  • Must be able to work under pressure
  • Must possess excellent verbal and written communication skills
  • Ensure that staff and students comply and abide by the values and mission statement espoused by the institution
  • Able to work collaboratively and build capacity
  • Provide pastoral care and support to students
  • Discretion and an understanding of confidentiality
  • Fulfil all reasonably expected administrative functions related to the post.

Minimum requirements

Minimum Job Requirements:
  • A degree/diploma in Administration/ Education component
  • At least 3 years of experience in Administration
  • Experience and working knowledge of Management Information Systems
Additional Recommendations:
  •  IT experience will be advantageous
  • Experience in partnerships and collaboration with externals stakeholders
  • Distance learning experience in assessments (online and contact)

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