Listing reference: manco_000492
Listing status: Under Review
Apply by: 15 February 2024
Position summary
Industry: Education & Training
Job category: Others: Education and Training
Location: Durban
Contract: Fixed Term Contract
EE position: Yes
MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: PROGRAMME REVEIW COORDINATOR– DURBAN
Job description

Core Purpose
The Programme Review Coordinator plays a vital role in ensuring the continuous improvement and quality enhancement of academic programmes within the institution. This position is responsible for coordinating and facilitating the programme and module review process, collaborating with various stakeholders to gather and analyse data, and providing valuable insights to support decision-making for enhancing the overall effectiveness of MANCOSA’s academic programmes.

Key Responsibilities
Coordinate Programme Review Process
  • Organise and oversee the programme review cycle, ensuring timely completion of all phases
  • Plan and coordinate the programme review process and training sessions with the relevant stakeholders
  • Coordinate the module guide review process via the Curriculum Development Management System (CDMS)
  • Schedule and coordinate meetings efficiently and professionally as and when required

Data Collection and Analysis
  • Collect and analyse relevant data, including student learning outcomes, retention rates, faculty credentials, and other key performance indicators during the programme review

Stakeholder Engagement
  • Coordinate meetings with faculty, administrators, and other relevant stakeholders to gather input and feedback on programme strengths, challenges, and potential improvements

Documentation and Reporting
  • Assist in the preparation of comprehensive reports summarising programme review findings, recommendations, and action plans
  • Maintain accurate and up-to-date records of programme review activities, ensuring compliance with institutional policies and accreditation standards

Quality Assurance
  • Review regulatory requirements regularly/ as and when updated by the regulator, to ensure programme review processes align with accreditation requirements and standards
  • Provide support for accreditation visits, including preparation of documentation and coordination of site visits

Continuous Improvement
  • Proactively ensure that all processes and timelines for programme reviews are achieved, and reports compiled accordingly to be tabled at the relevant governance committees
  • Monitor and evaluate the progress of improvement initiatives and provide an updated weekly tracker to the programme review managers
  • Facilitate system enhances on the CDMS to ensure efficiency of processes

Regulatory Bodies
  • Provide coordination during site visits as and when required
  • Participate in regulatory body activities as and when required
  • Maintain regulatory compliance in all activities as and when required

  • Execute instructions, functions, and tasks precisely and timeously as and when required
  • Provide ongoing feedback to Manager regarding progress as and when required
  • Assist during Departmental and institutional functions/events as and when required
  • Work in collaboration with Managers with regards to overseeing staff as and when required

Minimum requirements

Bachelor's degree in a relevant field (Honours degree preferred).

Previous experience in programme review, accreditation processes, or quality assurance in higher education

  • Strong analytical and problem-solving skills.
  • Strong computer skills with proficiency in Microsoft 360 (Word, Excel and PowerPoint)
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with diverse stakeholders.
  • Familiarity with accreditation standards and higher education policies

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