Programme Quality Management Administrator

Listing reference: manco_000304
Listing status: Under Review
Apply by: 13 August 2023
Position summary
Industry: Education & Training
Job category: Others: Education and Training
Location: Durban
Contract: Fixed Term Contract
EE position: Yes
MANCOSA, a DHET registered and CHE-accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Programme Quality Management Administrator - Durban.
Job description

Core Purpose
To provide support and assistance to the Programme Quality Management Department by assisting with the various processes and administration within the department to ensure that MANCOSA meets its strategic objectives and goals.
Core Functions
  • Coordinate Programme Quality reviews for programmes in line with regulatory requirements and the Institution’s vision and mission.
  • Development of forms, templates, and guideline documents.
  • Ensure all necessary documentation is filed timeously.
  • Maintain tracking reports for Programme Quality Management processes.
  • Provide administrative support to the Programme Quality Management Department.



  • Maintain meeting schedules, book meeting venues and inform the relevant stakeholders regarding attendance.
  • Attend and execute minute taking for Programme Quality Management meetings and other meetings as and when required.
Regulatory Bodies
  • Prepare for and ensure attendance at any site visits relating to the academic programmes.
  • Participate in any regulatory body activity.
  • Ensure Compliance to regulatory standards.

  • Adhere to and perform reasonable instructions, functions and tasks.
  • Assist and attend institutional functions as and when required.
Professional Development
  • Engage in ongoing professional development by independently studying to upgrade knowledge in field of expertise.
  • Actively participate in staff development initiatives offered by the institution.

Minimum requirements


  • Essential Qualification: Degree or studying towards a degree.
  • Preferred Qualification: Honours.




  • Essential experience: At least 1-2 year(s) relevant higher education work experience.
  • Preferred experience At least 1-2 year(s) higher education work experience, and understanding of regulatory compliance.


Related Knowledge, Competencies and Skills

  • Computer Literate
  • Proficient in Microsoft Office Suite (Excel, Word, Power Point, Access, Outlook).
  • Good understanding of Higher Education landscape.
  • Minute taking experience.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills.
  • Ability to work under pressure.
  • Project management skills.
  • Prioritisation and time management skills.
  • Deadline-driven and process orientated.
  • Numerical ability.
  • Reporting skills.
  • Possess a high level of ethics, confidentiality, and integrity.
  • Produce work of a high quality.
  • Must be able to work overtime when necessary

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