Core Purpose

The Programme Review Coordinator plays a vital role in ensuring the continuous improvement and quality enhancement of academic programmes within the institution. This position is responsible for coordinating and facilitating the programme and module review process, collaborating with various stakeholders to gather and analyse data, and providing valuable insights to support decision-making for enhancing the overall effectiveness of MANCOSA’s academic programmes.

 Key Responsibilities

Coordinate Programme and Module Review Process

• Organise and oversee the programme and module review cycle, ensuring timely completion of all phases
• Plan, coordinate and host the programme and module review process and training sessions with the relevant stakeholders
• Coordinate the module guide review process via the Curriculum Development Management System (CDMS)
• Schedule, coordinate and host meetings efficiently and professionally as and when required

 Data Collection and Analysis

• Collect and analyse relevant data, including student learning outcomes, retention rates, faculty credentials, and other key performance indicators during the programme review

 Stakeholder Engagement

• Coordinate and host meetings with faculty, administrators, and other relevant stakeholders to gather input and feedback on programme strengths, challenges, and potential improvements

 Documentation and Reporting

• Assist in the preparation of comprehensive reports summarising programme review findings, recommendations, and action plans
• Maintain accurate and up-to-date records of programme review activities, ensuring compliance with institutional policies and accreditation standards

 Quality Assurance

• Review regulatory requirements regularly/ as and when updated by the regulator, to ensure programme review processes align with accreditation requirements and standards
• Provide support for accreditation visits, including preparation of documentation and coordination of site visits

 Continuous Improvement

• Proactively ensure that all processes and timelines for programme reviews are achieved, and reports compiled accordingly to be tabled at the relevant governance committees
• Monitor and evaluate the progress of improvement initiatives and provide an updated weekly tracker to the programme review managers
• Facilitate system enhances on the CDMS to ensure efficiency of processes

 Regulatory Bodies

• Provide coordination during site visits as and when required
• Participate in regulatory body activities as and when required
• Maintain regulatory compliance in all activities as and when required

 General

• Execute instructions, functions, and tasks precisely and timeously as and when required
• Provide ongoing feedback to Manager regarding progress as and when required
• Assist during Departmental and institutional functions/events as and when required
• Work in collaboration with Managers with regards to overseeing staff as and when required