Infrastructure Engineer
Listing reference: manco_000513
Listing status: Online
Apply by: 9 February 2025
Position summary
Industry: Education & Training
Job category: IT and Telecommunications
Location: Kwazulu Natal
Contract: Fixed Term Contract
EE position: Yes
Introduction
MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.
Job description
CORE FUNCTIONS INCLUDE:
· AWS, M365 and Azure tenant management and administration.
· Management and Maintenance of Active Directory Infrastructure including DNS and DHCP
· Implementation, administration, and maintenance of Servers
· Administration, maintenance, monitoring, and security of Cloud-Based Infrastructure
· Backups, Replication & Disaster Recovery
· Network Security and Performance Monitoring
· Implementing and Maintaining Security Standards
· Licensing Administration and Maintenance in respect of Network Systems and Resources
· Overseeing Google Suite Email solution and Mimecast Email Security infrastructure.
· Endpoint Management and Server Security
· Installation and configuration of business applications and custom software.
· Manages and administers compliance policies, configuration profiles and device enrollment.
· Manages security and compliance features, such as security baselines, device compliance, conditional access for users, devices and endpoints.
· Manage Microsoft 365 security administration in collaboration with the information security team.
· Serve as the Microsoft Outlook administrator.
· Serve as Office 365 SharePoint administrator.
· Serve as Microsoft Intune administrator.
· Serve as Microsoft 365 Teams administrator.
· Manage and monitor Office 365 services and support.
· Administer and support Office 365, Azure and Exchange policies.
· Technical Lead in training and adoption of Office 365 services across the organization.
· Technical user support for incidents escalated from the helpdesk and resolve system and application issues.
· Maintain and secure the system through proper configuration and system access monitoring.
· Assist with the migration of data into the Office 365 cloud platform and Office 365 SharePoint.
· Troubleshoot and resolve issues with user access to cloud services.
· Monitor and communicate to stakeholders the performance of the services.
· Implementation of policies around the proper use of Office 365 services and support.
· Administer and support system backup and disaster recovery processes.
· Maintain inventory of equipment and software licenses.
· Ensure compliance with license agreements.
· Identify, research, recommend, and implement Microsoft 365 solutions and applications.
· Stay current on Microsoft 365 changes, updates, and new releases.
· Assist the IT team with job related issues.
· Perform other duties as assigned by supervisor or leadership.
· Reporting
Minimum requirements
QUALIFICATION:
· Bachelor’s degree in computer science or related qualification
· AWS Cloud Practitioner
· Microsoft Azure Administrator
· MCSE certification a plus
· CISSP, CCNA, or CCNP certification a plus
EXPERIENCE:
· At least 3 years’ experience in Information Technologies, and other related areas.
· Demonstrable experience in successfully supporting Server, Network and Cloud Infrastructure
JOB RELATED KNOWLEDGE AND SKILLS
· Experience in AWS, Azure & M365
· Hands on experience in networking, routing, and switching.
· Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
· Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
· Experience with backup and recovery software and methodologies
· Organizing, prioritizing, and multitasking Skills
· Knowledge of Active Directory, Azure AD, Conditional Policies, M365 Roles and Permissions.
Competencies and Skills:
· Excellent interpersonal, oral and written communication skills
· Proficient knowledge of Windows operating systems
ADDITIONAL REQUIREMENTS:
· Overtime and weekend work may be required.
This role is based in Durban, KwaZulu Natal
