STAKEHOLDER LIAISON AND DEVELOPMENT ADMINISTRATOR

Listing reference: manco_000605
Listing status: Under Review
Apply by: 8 November 2024
Position summary
Industry: Education & Training
Job category: Education and Training
Location: Kwazulu Natal
Contract: Fixed Term Contract
EE position: Yes
Introduction
MANCOSA, a DHET registered, and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications has the following vacancy available: STAKEHOLDER LIAISON AND DEVELOPMENT ADMINISTRATOR
Job description

CORE PURPOSE:

To serve a central role in supporting postgraduate research student success through effective and efficient administration of databases.

 

CORE FUNCTIONS:

1. Administration of Ethical Clearance Applications

·       Processing EC applications

·       Allocation to EC panel members

·       Setting up the EC meeting - invitation/ venue/ refreshments, etc.

·       Agenda for EC Meeting

·       Minutes for EC Meeting

·       *Reporting on EC applications/ Stats - Metrics TBD

 

2. Research Engage

·       Assist with the recruitment and onboarding plan

·       Collate application documents

·       Set up panel review meeting

·       Communicate the outcome to the applicant

·       Set up inductions

·       Collate and file the applicant's signed contract and documents

·       *Reporting on stakeholder Stats - Metrics TBD

 

4. Events and General Meetings

·       Organise virtual and in-person induction sessions

·       Organise stakeholders' consultative workshops /sessions /events.

 

GENERAL ADMINISTRATION

·       Timeously attend to all queries (email, telephonic, face-to-face).

·       Effective management of admin databases

·       Follow up with candidates that have not attended induction sessions

·       Follow up on candidates that have not returned signed contractual agreements.

·       Email appropriate guidelines, templates and resources to the team and independent stakeholders as required.

·       Assistance with ad-hoc administrative tasks as requested by management.

 

ASSISTANCE WITH ADHOC EVENTS

·       Assist with Research initiatives and/or events as required (e.g. research committee, student engagement sessions, independent stakeholder engagement sessions)

·       Assist with MANCOSA events as required (e.g. support during Online Summative Assessments, allocated duties at Graduation ceremonies)

Minimum requirements

QUALIFICATIONS:

·       An undergraduate degree or diploma

 

EXPERIENCE AND SKILLS

·       At least 12 months administrative experience.

·       Experience within a higher education institution is preferable.

·       Experience with stakeholder management would be ideal.

SKILLS AND COMPENTENCIES

·       Strong administration skills with proficiency in Microsoft Office (Excel, Word, Power Point, Outlook)

·       Excellent communication skills (written and verbal)

·       Sound moral and ethical principles

·       Honesty and integrity

·       Good telephone etiquette

·       Assertiveness and ability to deal with difficult stakeholders

·       Time management skills and ability to adhere to deadlines

·       Attention to detail

·       Ability to multitask and work well under pressure

 

ADDITIONAL REQUIREMENTS

·       May be requested to work overtime or on weekends where required due to operational requirements

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