Digital Quality Assurance Management System

• Monitor the implementation of the Digital Quality Management System.
• Conducting training tor staff regarding the DQMS and the relevant expectations.
• Monitoring the implantation of the academic and operational calendar and adherence to deadlines.
• Monitoring committee activities and implementation of resolutions.
• Ensuring that correct and current documents are maintained on the DQMS.
• Facilitate the submission of quality documents required from departments.
• Monitoring the implementation of planned quality improvement initiatives.
• Facilitate the cascading of DQMS to all departments.

Institutional Quality Assurance Framework

·        Implement the institutional quality assurance framework across academic and support units in line with governance and regulatory requirements.

·        Convert framework requirements into practical procedures, templates, tools, and implementation schedules.

·        Embed the Planning–Implementation–Review–Improvement  cycle within routine institutional operations.

·        Coordinate and support institution-wide self-evaluations and the consolidation of evidence and reports.

·        Conduct quality reviews of academic and administrative areas to determine effectiveness and compliance.

·        Facilitate the development of quality enhancement and improvement plans arising from reviews and audits.

·        Track progress against action plans, confirm milestone achievement, and escalate risks where necessary.

·        Strengthen evidence-based decision-making through the use of data, KPIs, and performance analysis.

·        Analyse findings and present actionable insights to committees and senior leadership.

·        Support departments to maintain alignment with policies, procedures, and national quality standards.

Perform Academic Functions in the following elements.

·        Demonstrable experience in developing frameworks, plans and implementing systems and tools to support quality activities.

·        Develop and disseminate quality assurance tools and processes that are fit for purpose.

·        Demonstrable experience in coordinating with multiple stakeholders for data collection, data verification, reporting, and dissemination.

·        Demonstrable experience in data analysis, data visualisation and report writing.

·        Oversight of the quality lifecycle of measurement instruments, including surveys and questionnaires, to ensure reliability, validity, and continuous enhancement.

·        Systematic tracking and reporting of performance against approved implementation schedules, milestones, and deliverables

·        Knowledge of assessment strategy formulation, including the application of Taxonomy of Educational Objectives and related scholarly frameworks.

·        Conceptual and practical understanding of contemporary principles of teaching and learning.

MINIMUM JOB REQUIREMENTS

·      Bachelor’s degree

·      Experience in the higher education sector in the area of quality assurance

·      Knowledge of Higher Education reporting systems

·      Advanced working knowledge of technology tools such as Excel, Word, PowerPoint and Outlook.

·      Ability to understand policies, procedures and rules across the institution

·      Computer literacy

·      Communication skills

RELATED KNOWLEDGE, COMPETENCIES AND SKILLS

·      Leadership Skills

·      Project management.

·      Organisational and coordination skills.

·      Data analysis and interpretation.

·      Communication skills, both verbal and written.

·      Computer literacy.

·      Public speaking

·      Efficient coordination skills

·      Excellent technical skills.

·      Problem-solving skills.

·      Team working skills.

SPECIAL CONDITIONS ATTACHED TO THE JOB

·      After hours and Saturday work may be required.

·      Special or ad-hoc projects may be allocated as determined by the institutions operational requirements.