Participate in Office Administration functions:

·        Communication: Professional etiquette - ensuring that all communication is clear, professional for all stakeholders.

·        Professionally welcome and host all guests who arrive at the learning centre

·        Assist with administrative tasks assigned by regional manager and/or Director.

·        Assist with office administrative tasks assigned by the operations manager or operations team lead.

·        Attend institutional training workshops.

·        Provide pastoral care to students (walk-in, telephonic and email assistance)

·        Manage office water, paper, groceries and miscellaneous

·        Monthly activity roster: Recruitment & all other departments.

·        Manage daily office operations and front-desk administration

·        Handle correspondence (emails, letters, calls)

·        Maintain filing systems (physical and electronic) for student and staff records

·        Prepare reports, letters, notices, and meeting minutes

·        Manage stationery, printing, and office supplies

Staff & HR Support

·        Assist with staff onboarding and exit processes

·        Maintain staff attendance, leave records, and documentation

·        Coordinate training schedules and staff meetings

·        Training registers (Induction, product training, skills development - update & keep records)

·        Support HR with compliance documentation and audits

Financial & Procurement Support

·        Assist with invoicing, petty cash, and expense tracking

·        Process purchase orders and liaise with suppliers

·        Support budgeting and basic financial record-keeping

·        Track payments related to institution services and activities

Compliance & Governance

·        Ensure records align with education department and regulatory requirements

·        Support audit preparation and compliance reporting

·        Maintain policy documentation and administrative controls

Facilities & Operations Support

·        Log and follow up on maintenance requests

·        Coordinate with facilities, cleaning, and security service providers

·        Support health and safety administration and incident reporting. 

Participate in the Events process functions:

·        Comply with the events procedure set out by management.

·        Preparation for and administration of events in the region

·        Respond to email queries within the required timeframe (24 hours)

·        Assist management with any events related queries.