Research Department: Student Support Administrator
Listing reference: manco_000550
Listing status: Under Review
Apply by: 6 June 2024
Position summary
Industry: Education & Training
Job category: Others: Education and Training
Location: Kwazulu Natal
Contract: Fixed Term Contract
EE position: Yes
Introduction
MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate Education qualifications, has the following vacancy available: Research Department: Student Support Administrator
Job description
CORE PURPOSE
To facilitate administrative duties for the Doctoral Research Office within the Research Directorate
Core Functions
General Administration which includes but is not limited to:
- Student Support and consultation
- Minute taking
- Record keeping and tracking (manual and digital)
- Data storage and analysis
- Communication with key stakeholders
Key Attributes
- Checking student's registration status on the Management Information System (MIS) to ensure that student is currently registered
- Capture topic details onto excel database and the MIS
- Regularly communicate with students and supervisors regarding progress and pastoral care and track accordingly on the MIS.
- Minute taking
- Must possess strong organisational skills and ability to multi-task
- Must possess excellent inter-personal skills
- Must possess intermediate or advanced digital literacy skills
- Be enthusiastic and build a positive institutional culture
- Must be flexible and resourceful
- Must be able to work under pressure
- Must possess excellent verbal and written communication skills
- Ensure that staff and students comply and abide by the values and mission statement espoused by the institution
- Able to work collaboratively and build capacity
- Provide pastoral care and support to students
- Discretion and an understanding of confidentiality
General
- Fulfil all reasonably expected administrative functions related to the post.
Minimum requirements
Minimum Job Requirements:
- A degree/diploma in Administration/ Education component
- At least 3 years of experience in Administration
- Experience and working knowledge of Management Information Systems
Additional Recommendations:
- IT experience will be advantageous
- Experience in partnerships and collaboration with externals stakeholders
- Distance learning experience in assessments (online and contact)
