Team Leader Student Accounts
Listing reference: manco_000460
Listing status: Under Review
Apply by: 21 February 2024
Position summary
Industry: Education & Training
Job category: Others: Education and Training
Location: Kwazulu Natal
Contract: Fixed Term Contract
EE position: Yes
Introduction
Management College of Southern Africa (MANCOSA), a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Student Accounts Teamleader
Job description
CORE FUNCTIONS
- Produce plans to achieve debt collection targets
- Maintain efficient consulting and feedback with debtors regarding queries
- Escalating queries to the Student Accounts Manager
- Monitoring performance, reporting on poor performance
- Mentoring and motivating debtor to reach targets
- Constantly promote various payments options to encourage more monthly payments
- Knowledge and experience in Demand and ITC Listing process
- Ensuring daily objectives are met.
Minimum requirements
QUALIFICATION(S)
- Senior certificate – Matric / Equivalent
- Degree in BCom Acc
EXPERIENCE
- 3 years’ experience in junior management
SKILLS AND COMPETENCIES
- Conflict Management
- Interpersonal skills
- Time Management
- Sage competency
- Must be able to speak confidently and demonstrate telephone etiquette and overall professionalism
- Computer Literate (Microsoft Office, Excel, Word, Power Point, Access, Internet and Email)
- Possess a high level of ethics, confidentiality and integrity
- Must be a collegial team player
- Must be able to work within pre-determined time frames and deadlines
ADDITIONAL REQUIREMENTS
- Be able to work during weekends and/or when required
