Management College of Southern Africa (MANCOSA), a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Learning Centre Administrator

CORE PURPOSE:

To coordinate, provide administrative and operational support, and execute on academic delivery tasks.

 

• Create master webinar schedule and upload on SIS – includes creating links, resolving clashes, creating webinar timetables on MANCOSA Connect, updating webinar process documents, co-coordinate orientation webinars, and updating master schedule with information i.e., attendance & summary report.
• Webinar administration – Ensure that scheduled webinars are conducted successfully, manage rescheduling of any webinars not conducted.
• Academic Administrative Support – resolve all academic staff queries relating to weekday higher certificate webinars.
• Bulk communication – emails, push notifications and SMS reminders for students for webinars.
• Monitoring and verification – perform pre and post webinar quality checks on webinar links, recordings, update webinar policy documents, monitor operational processes for compliance with QA standards, extract registers and troubleshooting during weekend webinars.
• Risk Management – monitor core areas for webinar operations, develop and implement mitigating strategies to reduce/avoid negative impact on webinar delivery.
• Generate consolidated reports.
• Co-ordinate all collaborate with relevant stakeholders on all webinar delivery tasks.
• Student support – Investigate and respond to general student queries with focus and not limited to webinars.