Senior Manager: Monitoring and Evaluation
Position summary
Introduction
Job description
CORE PURPOSE
To strategically lead and manage MANCOSA's monitoring and evaluation functions, ensuring robust compliance, effective quality assurance framework implementation, and continuous enhancement of the institutional Quality Management System (iQMS), thereby driving academic excellence and supporting staff development.
CORE FUNCTIONS
· Lead and manage the Monitoring and Evaluation Department, ensuring compliance with all regulatory bodies (CHE, DHET, SAQA, and professional bodies).
· Oversee all accreditation, re-accreditation, and audit processes, including annual and amendment submissions.
· Drive the implementation and review of the Quality Assurance Framework (QAF) and Institutional Audits Framework (IAF) across all departments.
· Oversee the development, maintenance, and continuous improvement of the institutional Quality Management System (iQMS).
· Ensure the institution’s compliance with all relevant higher education regulations and maintain up-to-date records and documentation.
· Prepare departmental budgets and monitor expenditure.
· Facilitate professional and staff development, including identifying training needs and coordinating workshops and seminars.
· Support institutional functions and perform other duties as required by management.
Minimum requirements
MINIMUM JOB REQUIREMENTS
· Master’s Degree in a relevant field (PhD preferred)
· At least 5 years’ experience in academics, monitoring and evaluation, quality assurance, or compliance within higher education (8 years preferred)
· In-depth knowledge of the South African higher education regulatory landscape
· Excellent communication, leadership, and organisational skills
· Proficiency in MS Office and relevant quality management software
· Ability to work under pressure, manage multiple priorities, and drive institutional excellence
RELATED KNOWLEDGE, COMPETENCIES AND SKILLS
• Be familiar with distance and online education
• Be familiar with using learning management systems
• Have a working knowledge of the South African higher education regulatory framework
• Must be able to work within pre-determined time frames and deadlines
• Must be able to speak confidently and demonstrate professionalism
• Must be a collegial team player
• Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)
• Excellent writing and reporting skills
• Possess a high level of ethics and confidentiality
• Be in possession of a valid South African driver’s licence.
