Student Advisor
Listing reference: manco_000263
Listing status: Under Review
Apply by: 13 December 2023
Position summary
Industry: Education & Training
Job category: Others: Education and Training
Location: Johannesburg
Contract: Fixed Term Contract
EE position: Yes
Introduction
MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate programmes, has the following vacancy available: Student Advisor - Johannesburg
Job description
The position entails the following job responsibilities:
- Providing the necessary guidance on suitable higher education programmes to prospective students as well as persuading the student to enroll at MANCOSA to pursue their studies;
- An understanding of the full bouquet of programmes at MANCOSA
- Achievement of sales targets per enrolment cycle
- Ability to understand and manage the lead and application funnel to ensure maximum conversion to student registrations
- Respond to each enquiry received on the programme offering at MANCOSA
- Understand the enrolment process, the policies and guidelines that pertain to the enrolment of students
- Regularly make follow up calls on leads and applications
- Provide excellent customer service to the student
- Prepare and submit required documentation for registration and administration of the students
Minimum requirements
Qualification:
- Senior Certificate (Grade 12)
- A diploma or bachelor degree in a related field
- or at least 5 years experience in the sales environment
Experience:
- Minimum 1 - 2 years experience within a sales environment and a proven track record of sales target achievement
- An understanding of higher education is an advantage
Job Related Knowledge and Skills
- Brand and product knowledge
- Institutional and industry knowledge/ understanding
- Student recruitment policies and procedures
Competencies and Skills:
- MS Office Suite
- Responsible
- Proactive and
- Confident
- Networking skills
- Effective communication skills
Additional Requirements
- Required to work during the weekends and overtime
