Academic Programme Manager
Listing reference: manco_000424
Listing status: Under Review
Apply by: 12 November 2023
Position summary
Industry: Education & Training
Job category: Others: Education and Training
Location: Durban
Contract: Permanent
EE position: Yes
Introduction
MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Academic Programme Manager - DBN
Job description
CORE PURPOSE
The MANCOSA Academic Programme Manager should be a qualified member of the Management Team. Under the leadership of the Academic Director, the Academic Programme Manager must have the ability to lead the different departments with special emphasis on academic delivery, student support and programme performance. Provides leadership and oversight for academic programme development, data analysis and strategic planning. The Academic Manager should work with all stakeholders to fulfill the vision and mission of MANCOSA.
CORE FUNCTIONS
- To facilitate academic content and ensure overall academic delivery of the modules within your faculty (Conduct lectures)
- Oversees the implementation and management of curriculum activities.
- Creates templates for reporting across the functional areas.
- Facilitate all academic planning and develop academic calendars.
- Review and signoffs of Programme handbooks
- Liaison between academic staff at all regions
- Work closely with monitoring and evaluation department on Quality Assurance, Programme governance & evaluations.
- Manage the academic delivery administration team responsible for uploading academic content on the learner management system.
- Academic supervision for assessment quality control
- Ability to benchmark against other providers and make recommendations on best practice.
- Student engagement and retention: Monitors student performance, identify students at risk and provide intervention and retention plans for student success.
- Daily monitoring of Omni- channels for timeous resolution of student queries within the department SLA and institutional activities (graduation and OSA, Orientation, etc.)
- Compile monthly reports for the Academic Directorate
- Monitor academic performance by conducting peer reviews and make recommendations for improvements.
- Conduct academic staff performance management and reviews.
- Participate in the programme accreditation process and ensure that regulatory requirements are met.
- Strong research skills and a track record of delivering projects and an interest in community engagement context for learning.
- The ability to interpret statistics and make informed decisions.
- Create a repository for academic policies, procedures, committee activities and documentation.
- Ability to chair meetings, document and report on decisions taken.
- Ability to deal with student queries and provide support as required.
- Lead and see through the institution’s special projects assigned to you.
- Provide leadership to all other staff members within the directorate daily.
- Conduct all other duties as assigned.
- Process and approve deferral applications on the SIS system.
Minimum requirements
QUALIFICATIONS
- Minimum Masters Qualification specializing in project management or
- Other related degree (postmasters)
EXPERIENCE
- At least 3 years’ experience and proven work record in academic monitoring, planning and administration
- Proficient in English and any other languages is an advantage
- Skilled Experience in creating online curriculum
- Excellent communication skills: written and oral
- Strong working knowledge of Google Docs/Forms, Microsoft Office Suite, Moodle,
- Customer-focused approach
- Reporting and data analysis
RELATED KNOWLEDGE, COMPETENCIES AND SKILLS
- Ability to encourage teamwork and solicit ideas of academics,
- Excellent analytical and problem-solving skills and advanced knowledge in implementing plans to respond to academic-related issues,
REPORTING
- Academic Director
- Academic Executive Members as and when required.
GENERAL
- Must be able to work overtime when necessary.
- Participate in Adhoc duties.
