Social Media Specialist

Listing reference: manco_000666
Listing status: Online
Apply by: 11 February 2025
Position summary
Industry: Education & Training
Job category: Online Marketing
Location: Durban
Contract: Permanent
EE position: Yes
Introduction
The social media specialist is a replacement role critical to the overall digital presence of the institution.
Job description

  • Promoting the MANCOSA brand on all social media platforms
  • Develop social media strategies and integrated marketing campaigns that align with and support the organisation's objectives.
  • Monitor competition, prospects, and students to generate relevant and actionable insights that help build the business
  • Plan, implement and execute the social media strategy
  • Increase brand awareness and traffic across social platforms through content development and curation
  • Community engagement i.e. be the champion of social media in the organisation
  • Benchmark, analyse and review social media targets and goals with marketing team.
  • Monitor social media trends and keep abreast of market changes in relation to the Higher Education industry
  • Interact and network on all selected social media channels
  • Create a social media content calendar to keep the institution on track 
  • Work closely with brand ,digital and data leads to craft accurate, attractive and well positioned content
  • Ensure brand messages are consistent throughout all communication platforms
  • Plan and execute social media plans for all institutional events.
  • Prepare analytical reporting for all marketing and social media activity across marketing, events etc as needed eg management reports monthly and by intake, event reports - post event.

 

 

Other Duties

  • Perform all required daily tasks or any other duty assigned to you by a higher management not listed in your daily tasks
  •   Provide assistance to the Regional and Satellite Offices

 

 

Minimum requirements

  • Social media or Related qualification
  • Experience:

    • At least 3-5 years of experience in social media management or a related role.
    • Proven track record of growing and managing social media accounts.
  • Skills and Knowledge:

    • Proficiency in major social media platforms (e.g., Instagram, Facebook, Twitter, LinkedIn, TikTok, YouTube).
    • Experience with social media management tools (e.g., Hubspot, Meltwater).
    • Strong understanding of social media trends, algorithms, and best practices.
    • Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing software.
    • Excellent written and verbal communication skills.
    • Analytical skills to interpret data and generate actionable insights using tools like Google Analytics or platform-specific analytics.
  • Personal Attributes:

    • Highly organised with strong attention to detail.
    • Ability to multitask and meet deadlines in a fast-paced environment.
    • Creative mindset with a passion for storytelling and community engagement.
    • Team player and willingness to support greater team with all non-related tasks
  • Technical:

    • Proficient with scheduling posts, running paid campaigns, and optimising content for reach and engagement.
    • Basic SEO knowledge is a plus.

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