MANCOSA is looking to recruit an Innovation Lab Administrator to work within our Centre for Innovation. The CFI is centred around stimulating a creative culture and promoting imaginative ways of supporting and achieving MANCOSA’s strategic objectives which ultimately align to the network’s objectives. The Innovation Lab Administrator will work with a multitude of internal teams on various projects as a dedicated member of the CFI division on a long-term contract basis. This is a great opportunity working within a new team, creating impactful communications across the African continent and developing best practices for the internal processes. As an Innovation Lab Administrator you will be required support the operation of the Innovation Lab and provide clerical, administrative and other support as required. The role involves daily contact with employees and students by welcoming users of the Innovation Lab and offering appropriate support to meet their needs e.g. directing to activities and providing information. A strong grasp of handling multiple projects simultaneously to execute projects of all sizes and complete them with creativity, agility, resourcefulness, dedication, on time and on budget is absolutely essential to this role. The role is fast paced, responsive and requires a mind which will be able to keep record of all activities happening at the Innovation Lab.

• Provide administrative and secretarial support for the Innovation Lab.
• To work alongside the Innovation Catalyst/M&E Team/Marketing team to collect and collate statistical evidence.
• Display and maintain comprehensive information points throughout the Innovation Lab, ordering stock and updating inventory.
• To maintain financial records e.g Invioces that have been brought forward by service providers
• To be responsible for preparing and maintaining registers for the Innovation Lab
• Entering attendance registers and maintaining personal records on the Innovation Labs drive
• To attend and contribute to supervision, appraisal, team meetings, training and conferences as required
• Order stationery and kitchen items as necessary
• Organise and assist in events for the Innovation Lab
• Develop an understanding of the Innovation lab developments to inform stakeholders utilizing the Lab
• Upload quotations and invoices on computer system based on information provided by Project Manager
• Ensure accuracy with costing figures
• Implement and maintain standard
• Managing spreadsheets.
• Manage filing system

• Assisting with internal and external communication, improving transparency, and radiating information with all stakeholders
• Act as the secretariat for meetings; scheduling and administration of meetings, coordination and distribution of the agenda and taking minutes, notes and actions
• Develop and maintain the project library, filing, recording and reporting systems
• Define and document procedures in accordance with agreed methodology
• Liaise and collaborate with the Innovation Lab stakeholders to ensure that the activities, issues and risks are tracked and escalated
• Provide a weekly update with agreed reporting practices of the status and performance of all projects

• Stakeholder Relationship: Ability to manage stakeholder relationships
• Communication Skills: Ability to communicate effectively verbally and in writing, including effectively communicating on digital and social platforms
• Team Skills: Ability to work good in teams
• Personal Development: Ability to manage and develop career within the firm
• Firm Culture: Fulfilling role as part of the MANCOSA company and culture
• A basic understanding of project quoting and financial processes
• An understanding of data with an ability to analyze and utilize the results thereof.
• Record Keeping: Ability to keep records safe for reporting purposes
• Adhering to high ethical and professional standards.
• General administration duties for the department
• To undertake other duties as may be reasonably required within the general terms of the job description
• Maintain confidentiality and professional conduct at all times.
• Support, promote and comply with decisions and policies agreed by Mancosa.
• Assist with the organisation and delivery of activities connected with the Innovation Lab.
• Develop effective working relationships with professional colleagues, and always maintain appropriate professional boundaries in relationships with students and work colleagues.
• Develop own professional knowledge, skills and understanding through active participation at meetings and training.