CORE PURPOSE We are seeking an intermediate Business Analyst to join our IT Projects team who is passionate about what he/she does and driven by successful delivery, teamwork & integrity. The core focus will be to define the business and technical requirements for projects in the environment to ensure that we can deliver on business objectives. You will be challenged every day with the variety of projects that enter this space, engaging with a diverse range of stakeholders from a business and technical perspective. The analysis of what the business needs in order to deliver successfully on projects is something that will require your attention every day. Planning and the approach to your project will need to be clearly defined on how you will deliver this within the defined timeframes.

• Define the business, system and technical requirements of multiple projects. accurately document the requirements, elicit the requirements from stakeholders across various levels of the organization
• Engage professionally with a diverse number of stakeholders (IT and Business), define the business processes and their associated changes and the impact to the organization.
• Investigate the possible solutions and make recommendations.
• Have the ability to make decisions based on information received across multiple applications.
• Provide a mentoring and coaching role to other colleagues in the organization.
• Ensure successful implementation of solutions.

• Proficiency in Microsoft Excel, Word, Outlook, PowerPoint
• Computer literate
• The individual must be driven by service excellence and have the ability to communicate effectively within a high functioning team environment
• Good analytical and conflict resolution skills
• Attention to detail with a strong focus on quality
• Exceptional time management skills
• Excellent verbal and written communication skills
• Easily adaptable to change
• Must be able to multi-task

• National Certification in IT qualification or similar (level 4 or 5)
• Certified Business Analysis Professional (advantageous)

• Experience is system architecture designs
• Solution viability assessment and business case orientation
• Strong understanding of business process definition and re-engineering requirements
• Moderate understanding of project management and system, data or business testing requirements principles
• Experience in documenting and implementing projects/ initiatives in line with business vision and strategy
• Experience in the analysis and compilation of business information and intelligence
• Strong knowledge and use of design process tools (e.g. Visio).

• Proactive
• Assertive